Help Thor Motor Coach Shape the Future of Motorhome Adventure

Apply To Join Our Pilot Of A New Connected Vehicle System Thor Motor Coach is a leader in motorhome innovation, and those who own our products are curious adventure seekers. So, we’re looking for your help as we explore an exciting technology that will make the Thor Motor Coach experience more enjoyable by delivering helpful information based on your motorhome’s location.

Help Thor Motor Coach Shape the Future of Motorhome Adventure

Apply To Join Our Pilot Of A New Connected Vehicle System

Thor Motor Coach is a leader in motorhome innovation, and those who own our products are curious adventure seekers. So, we’re looking for your help as we explore an exciting technology that will make the Thor Motor Coach experience more enjoyable by delivering helpful information based on your motorhome’s location.

How It Works

Thor Motor Coach’s GPS-enabled connected vehicle pilot technology, powered by THOR Industries, will share the location of participating motorhomes with our secure connected vehicle platform. Using that information, we will deliver customized emails and text messages to help owners:

Get Inspired

  • Learn about amazing places to camp near you
  • Discover interesting nearby destinations

Travel Better

  • Get tips and advice to make it easier to use your motorhome
  • Receive special offers to make your motorhome trips even more budget-friendly

Interested?

We are looking for a limited number of Quantum, Chateau and Four Winds owners who purchased their motorhomes after January 1, 2022 to participate in the connected vehicle pilot. Please apply by 11:59 PM Eastern on Sunday, April 19th if you:

  • plan to use your motorhome at least three times or at least 8 days, between April and September 2024.
  • are willing to keep the connected vehicle hardware in your motorhome for the pilot duration.
  • can participate in short periodic email or text surveys during the pilot.

Your location data will be accessible only to THOR Motor Coach and its parent company, THOR Industries, and will not be shared or sold. There is no cost to participate in the pilot, and installation of the required hardware is truly “plug-and-play.” It couldn’t be easier. Qualified participants will be eligible for access to discounts on some amazing RVing products.

Apply now to help us shape the future of RVing.

Getting Started

Once you have received your GPS device, getting started couldn’t be easier.

Step 1: Ensure your vehicle is powered on (ie., not in storage mode).

You will need power from the vehicle to ensure that the device is working properly.

Step 2: Ensure the GPS device is securely connected to its power adapter cord.

The power adapter cord should have already been connected when you received it in the box, but we recommend checking that it did not come loose during shipment.

Step 3: Plug the power adapter cord into the cigarette lighter in your RV.

You will see a red light on the power adapter when power is flowing.

Step 4: Look for the LED lights on the GPS device.

Once connected to the vehicle’s power, you should see red LED lights flashing on the unit near the barcode sticker. We recommend leaving the device plugged into the vehicle and powered for at least 10 minutes so that the device can establish its connection to our network. You will receive a text message once the process has completed. At that point, you may power your vehicle back down–don’t worry, the GPS device operates on a battery and will still function without a constant supply of power. The vehicle power connection is only a backup in case of unexpected battery failure.

Support And Frequently Asked Questions

We have designed this pilot program to ensure an easy plug-and-play experience. Even so, we’re here to help if things don’t seem to be working as expected, or if you have general questions about the pilot program.

What’s the purpose of this pilot program?

Thor Motor Coach’s parent company, THOR Industries, is developing a connected vehicle technology to make RV travel easier and more enjoyable. This 12-month pilot program is designed to ensure the final version of the connected vehicle system delivers the best possible user experience.

What data will be collected by the connected vehicle system?

Vehicle location, battery voltage and other device telemetry will be securely reported back and stored securely in the connected vehicle cloud.

Will my data be secure?

Yes. The data will be stored in THOR’s secure connected vehicle platform and will not be shared or sold.

Can I tell people about my participation in the connected vehicle pilot?

Yes. We’re very proud of this innovative system and will share news of the pilot on thormotorcoach.com and within the industry.

Should I unplug the hardware if my motorhome won’t be used for a few weeks?

Please keep the device connected to your motorhome at all times during the pilot. Many owners store their RV with the battery disconnect switch enabled, which is OK. The pilot hardware has a built-in battery to keep it working in a low-power mode when your RV is not in use.

Will the connected vehicle signal interfere in any way with my internet connectivity or my tow vehicle’s GPS system?

No. The connected vehicle system was designed with those systems in mind and is FCC-approved, meaning its operation will not cause interference to other devices.

I plugged my device into the cigarette lighter. How do I know if it’s working?

You should see a red LED lights on the back of the device (near the sticker) once the device is plugged in and successfully connected to power.

I plugged my device into the cigarette lighter, but I don’t see a light.

If you don't see the light, try these things:

  1. First, ensure your vehicle is powered on, not in storage mode.
  2. Ensure that the power adapter is fully connected to the GPS device. It may have come loose during shipment.
  3. If the GPS device is plugged into the cigarette lighter, unplug it for 5 seconds, then plug it back in. You should see a red LED light when the device is getting power.
  4. If you still do not see a light, try connecting a different device to the cigarette lighter. If that also does not get power, you may have a blown fuse. Consult your owner’s manual if you need instructions for how to check for and replace a blown fuse.
  5. If other devices work when connected to the cigarette lighter, but the GPS device still does not show a red LED light when connected, then your device or power cord may be defective. Contact us at support@gpspilot.thormotorcoach.com for further assistance, and please provide a photo of the sticker on the GPS device so we can use the device ID to troubleshoot.

Can I continue to use the connected vehicle system when the pilot is complete?

The current plan for this system is that it will become inactive at the end of the pilot. We may give pilot participants the option to continue to use their GPS pilot hardware at the conclusion of the pilot.

Do I need to return the pilot hardware at the end of the pilot?

No, you are not required to return the hardware. If you choose not to keep the device, please check your local guidelines for disposing of electronics.

Who should I contact if I have a problem or need to end my participation in the pilot?

Contact us at support@gpspilot.thormotorcoach.com for further assistance.

I have an eligible Thor Motor Coach motorhome, why didn’t I receive an invitation?

We tried to reach every 2021-2024 Quantum, Chateau and Four Winds. owner, but we may not have had your correct email address. If we missed you, apply here!

Why isn’t my vehicle eligible to participate?

We limited our test to a small group of models to keep things simple, but don’t worry–we hope to offer more testing opportunities in the future.

Terms and Conditions

THOR MOTOR COACH CONNECTED VEHICLE PILOT STUDY PARTICIPATION

TERMS AND CONDITIONS

These Thor Motor Coach Connected Vehicle Pilot Study Participation Terms and Conditions (”Terms”) constitute an agreement between you, as applicant or participant in the Pilot Study (defined below) and THOR Industries, Inc. and its wholly-owned affiliate Thor Motor Coach, Inc. (“COMPANY”).

COMPANY is accepting applications to participate in a pilot study which COMPANY intends to conduct from April 2024 through September 2024 intended to study consumer response to location-based services providing information about recreational vehicle support and onboarding content, points of interest and other destinations (“Pilot Study”).

COMPANY will select a select number of owners of THOR MOTOR COACH® QUANTUM®, CHATEAU®, and FOUR WINDS®® recreational vehicles (each, an “RV”) to participate in the study.

Pilot Study participants will have the opportunity to experience this potential service before the general public and will have an opportunity to provide feedback to COMPANY to consider as it develops this and other future products and services.

BY SUBMITTING AN APPLICATION TO BE CONSIDERED FOR PARTICIPATION IN THE PILOT STUDY AND/OR BY PARTICIPATING IN THE PILOT STUDY IN ANY MANNER, YOU REPRESENT AND CERTIFY THAT YOU: ARE AT LEAST 18 YEARS OF AGE; (B) OWN A THOR MOTOR COACH® QUANTUM®, CHATEAU®, or FOUR WINDS®J RV AND HAVE THE RIGHTS NECESSARY TO PARTIPATE IN THIS STUDY; AND (C) THAT YOU HAVE READ AND FULLY UNDERSTAND THESE TERMS AND THAT YOU, ON BEHALF OF YOURSELF, YOUR HEIRS, ESTATE, INSURER, SUCCESSORS, AND ASSIGNS AGREE TO BE BOUND BY THESE TERMS.

IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT SUBMIT AND APPLICATION AND DO NOT PARTICIPATE IN THE STUDY.

  1. Application. Your application to be considered for participation in the Pilot Study must include: your legal name; email address; mobile phone number; make, model, and year of your RV; and any other information the application form requires. Applications received after April 19, 2024 may not be considered. COMPANY, in its sole discretion, shall select a limited number of applicants for participation in the study. Submitting an application does not guarantee participation in the Study.
  2. Participation in Pilot Study. If selected, you agree, represent and warrant that: (a) that you shall participate in the Pilot Study in good faith and shall faithfully comply with reasonable directions and guidelines as COMPANY may provide; and (b) you will not provide false or misleading information.
  3. During the Pilot Study, COMPANY, at its cost, may provide to you a GPS unit with an internal battery and cellular modem to be installed in and connected to your RV for the duration of the Pilot Study and a 12-Volt DC “cigarette lighter” adapter to power the GPS device (collectively, the GPS unit and adapter are the “Device”). You shall: (a) connect the Device to your RV as directed by COMPANY; (b) shall ensure the Device remains powered within your RV at all times for the duration of the Pilot Study; (c) travel in your RV for a cumulative of at least eight (8) days during the Pilot Study; and (d) participate in the Pilot Study in good faith and shall faithfully comply with reasonable directions and guidelines as COMPANY may provide.
  4. Data Collection; Privacy. In addition to personal data and vehicle data you provide when registering as a participant and through your participation in the Pilot Study, you acknowledge the Device, when powered, will transmit data indicating the precise location of your RV and its movement. You acknowledge and agree COMPANY may collect, process, analyze, share, and otherwise use collected data in connection with your participation in the Pilot Study to: (a) provide information to you (via email, SMS, or other means) relevant to your location, (b) assess the performance and capabilities of systems supporting connected vehicle services, (c) otherwise analyze the collected data in relation to the objectives of the Pilot Study, and (d) for any other purpose consistent with COMPANY’s privacy policy (available at www.thorindustries.com/privacy-policy).
  5. You represent and warrant that, during the Pilot Study, you shall provide notice of the data collected by the Device to any other individuals who operate, ride in, or otherwise use the RV.
  6. You further acknowledge and agree the Device is not intended to be used beyond completion of the Pilot Study but may continue to attempt to transmit data for as long as it receives power from an external source or its battery. Upon the end of your participation in the Pilot Study, COMPANY will attempt to remotely deactivate the SIM card associated with Device to prevent transmission of the data via the cellular connection provided by COMPANY.
  7. Feedback. During and following the Pilot Study, you agree to provide your personal honest, candid, and unbiased comments, opinions, impressions, and assessments of your experiences with the Pilot Study and the connected services and any related ideas (“Feedback”) to COMPANY. You shall provide the Feedback at the frequency and in the form (which may include, in COMPANY’s discretion, written statements, survey responses, telephonic discussions, and/or personal or group meetings) determined by COMPANY. You warrant that your Feedback is not subject to any confidentiality, nondisclosure or use restriction that might prevent COMPANY from using your Feedback. COMPANY shall have the sole and exclusive right throughout the world and in perpetuity to use and exploit the Feedback, in any format or version, by any means and in any media, without notice or acknowledgment to you, for any purposes whatsoever, including, but not limited to, developing, manufacturing, and marketing products and services and creating modifying or improving products and services. You hereby irrevocably grant, assign, and transfer to COMPANY all of your rights, title and interests you may have in and to the Feedback and in and to any inventions that relate to your participation in the Pilot Study.
  8. Recordings; Likeness Release. COMPANY and others may photograph and make audio and/or video recordings of Feedback you may provide in connection with the Pilot Study (“Recordings”). You, on behalf of yourself, your heirs, estate, insurers, successors, and assigns hereby irrevocably grant to COMPANY and its affiliates and each of their respective officers, directors, employees, agents, representatives, successors and assigns the right in perpetuity and throughout the world, with no further compensation to you, to use your photograph, video, or film portrayal, audio recording, image, voice, avatar, name, biographical data, silhouette, body dimension, shape, posture, or any other personal characteristic or physical or vocal likeness, or any materials based on or derived from such Recordings, for product development, for research purposes, and for other commercial purposes. You shall have no right of approval and you WAIVE ANY CLAIM (INCLUDING, WITHOUT LIMITATION, CLAIMS BASED ON INVASION OF PRIVACY, DEFAMATION, AND RIGHT OF PUBLICITY) ARISING OUT OF ANY USE, BLURRING, ALTERATION, DISTORTION, ILLUSIONARY EFFECT, OR ANY USE IN COMPOSITE FOR OF YOUR NAME, PICTURE, LIKENESS, VOICE, OR BIOGRAPHICAL INFORMATION.
  9. Withdrawal. You may withdraw from the Pilot Study at any time, but you cannot terminate, cancel, or revoke your acceptance of these Terms for any reason.
  10. Consideration. Following the completion of your participation in the Pilot Study, and provided you have fulfilled your obligations hereunder, COMPANY shall provide to you access to limited-time discounts on products sold by third-party suppliers. No purchase necessary. You agree to participate in the study in consideration for the opportunity to experience an experimental service and for the opportunity to provide feedback to COMPANY to consider in the development of the subject of the Pilot Study and other future products and services. You acknowledge and agree that you shall not be entitled to any other compensation or reimbursement in relation to the Pilot Study except as may otherwise be specified in these Terms. You acknowledge that if you have participated in a prior Pilot Study with COMPANY you may not be eligible for compensation under this Section 10.
  11. Use and Possession of COMPANY Materials. All Devices and related materials and things which COMPANY may provide to you (or which COMPANY may permit you to access) in connection with the Pilot Study (collectively, “COMPANY Materials”) are and remain the property of COMPANY. Subject to these Terms, COMPANY grants you a non-exclusive, non-transferable license to temporarily possess, access, and/or use each such COMPANY Materials solely the purpose of participating in the Pilot Study. Except for the rights expressly granted herein, nothing shall be construed as granting you any rights to any COMPANY Materials or Confidential Information disclosed to you in connection with the Pilot Studies. Upon COMPANY’s request, you agree to package and return to COMPANY the Device and any other COMPANY Materials in your possession (provided that COMPANY shall provide packaging and shall bear the cost of shipping) or, if COMPANY directs, you shall recycle or otherwise dispose of the Device in a manner consist with local law, regulation, and/or ordinance and shall destroy any other COMPANY Materials in your possession.
  12. Confidential Information and Nondisclosure. As used herein, “Confidential Information” means any confidential, secret, proprietary, and/or otherwise nonpublic documents, materials, data, and information of and relating to: COMPANY, its affiliates and business partners; the Pilot Study (including any products, services, software, and information relating to the Pilot Study); your Feedback; and other information relating to the business of COMPANY which COMPANY provides to you in confidence. You shall keep Confidential Information in confidence. You shall not: (a) reproduce, use, publish, post, disseminate, or otherwise disclose to any individual or entity any Confidential Information except (i) as authorized in writing by COMPANY or (ii) as required by subpoena or court order, provided that, prior written notice of such required disclosure is provided to Company and, provided further that all reasonable efforts to preserve the confidentiality of such information shall be made; (b) make, have made, use or sell for any purpose any product or other item using, incorporating, or derived from any Confidential Information; (c) modify, reverse engineer, decompile, create other works from, or disassemble any COMPANY Materials (including any devices, components, software, or services) or other Confidential Information; or (d) loan, sell, give the products to anyone or otherwise allow anyone else to access or use any COMPANY Materials provided to you in connection with the Pilot Study.
  13. Participant Representations and Warranties. You represent, warrant, and covenant that, (a) you shall, if selected to participate, comply with all applicable laws and regulations; (b) you do not have, and will not have any Material Relationship with any Competitor; and (c) you shall immediately disclose to COMPANY any Material Relationship with a Competitor which may arise (or which you discover) during your participation in the Pilot Study.
  14. For the purposes of this Section, “Competitor” means any person or organization that designs, develops, manufactures, distributes, markets, licenses or sells recreational vehicles and/or recreational vehicle-related components, software, applications, and/or services. “Material Relationship” means any employment, contractual, or familial relationship with any Competitor and/or any other relationship with a Competitor which reasonable person would likely perceive as a conflict of interest in relation to your obligations under these Terms.
  15. No Obligation. Notwithstanding anything to the contrary, you acknowledge and agree COMPANY: (a) may terminate the Pilot Study or your participation in the Pilot Study at any time, for any reason, without further obligation to you; (b) is not obligated to provide any Device or COMPANY Materials to you; and (c) may consider, but is not obligated to use, Feedback or Recordings.
  16. NO COMPANY WARRANTY. THE SERVICES WHICH ARE THE SUBJECT OF THE PILOT STUDY ARE IN DEVELOPMENT AND MAY NOT FUNCTION AS INTENDED AND MAY CONTAIN ERRONEOUS INFORMATION. COMPANY IS PROVIDING ALL DEVICES, SERVICES, COMPANY MATERIALS, AND CONFIDENTIAL INFORMATION TO YOU SOLELY ON AN “AS IS” BASIS AND WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, ACCURACY, DATA SECURITY, COMPLETENESS, PERFORMANCE, OR FITNESS FOR A PARTICULAR PURPOSE.
  17. Release from Liability and Covenant Not to Sue. You will hold harmless, indemnify, and reimburse the COMPANY and its affiliates and each of their respective officers, directors, employees, agents, representatives, successors and assigns (“Released Parties”) from and for any sums, costs, or expenses (including attorney fees) incurred by any of the Released Parties or paid by them to any person (including you or your insurers) in connection with any accident, injury (including death), loss, or damage sustained by you or others in connection with your participation in the Pilot Study. You will reimburse the Released Parties if anyone makes a claim against them based on injuries, losses, or damages you may suffer in connection with your participation in the Pilot Study. If you am a California resident or could otherwise claim the protections of California law, you further expressly waive the provisions of Section 1542 of the California Civil Code, which reads as follows: "A general release does not extend to the claims which the creditor does not know or suspect to exist in his favor at the time of executing the release which, if known by him, must have materially affected his settlement with the debtor."
  18. ASSUMPTION OF RISK. BEFORE PARTICIPATING IN THE PILOT STUDY, YOU WILL INSPECT THE FACILITIES, DEVICES, AND EQUIPMENT TO BE USED FOR THE PILOT STUDY, AND IF YOU BELIEVE ANYTHING IS UNSAFE, YOU WILL IMMEDIATELY ADVISE A COMPANY OFFICIAL OF THE CONDITIONS AND REFUSE TO PARTICIPATE OR ATTEND UNTIL THE CONDITIONS ARE CORRECTED TO YOUR SATISFACTION. COMPANY HAS MADE NO REPRESENTATION TO YOU AS TO THE SUITABILITY, CONDITION, OR SAFETY OF THE FACILITIES, DEVICES, EQUIPMENT, SERVICES OR LOCATION INFORMATION RELATING TO THE PILOT STUDY ACTIVITIES. YOU UNDERSTAND THAT YOUR OWN ACTIONS, INACTIONS, OR NEGLIGENCE OR THE ACTIONS, INACTIONS, OR NEGLIGENCE OF OTHERS OR THE CONDITION OF THE FACILITIES, DEVICES, PRODUCTS, EQUIPMENT, SERVICES, AND/OR LOCATIONS IDENTIFIED BY THE SERVICES MAY BE HAZARDOUS TO YOU OR YOUR PROPERTY. FURTHER, THERE MAY BE OTHER RISKS NOT KNOWN TO YOU OR REASONABLY FORESEEABLE AT THIS TIME. YOU UNDERSTAND AND YOU HAVE CONSIDERED AND EVALUATED THE NATURE, SCOPE AND EXTENT OF THE RISKS INVOLVED, AND YOU VOLUNTARILY AND FREELY CHOOSE TO ASSUME THESE RISKS.
  19. INDEMNIFICATION. YOU SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS COMPANY AND THE OTHER RELEASED PARTIES FROM AND AGAINST ANY AND ALL LOSSES, EXPENSES, DAMAGES, AND COSTS, INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEYS’ FEES, ARISING FROM OR RELATING TO YOUR PARTICIPATION HEREUNDER, INCLUDING BUT NOT LIMITED TO YOUR BREACH OF ANY PROVISION OF THESE TERMS. You shall use your best efforts to cooperate in the defense of any claim. You acknowledge that COMPANY reserves the right, at its own expense, to employ separate counsel and assume the exclusive defense and control of any matter otherwise subject to indemnification under these Terms.
  20. No Insurance; Medical Expenses. You understand that neither COMPANY nor the other Released Parties shall provide you with any insurance (including but not limited to automobile, life, medical or liability) for any illness, accident, injury, loss, or damages that may arise in connection with your participation in or attendance at the Pilot Study. In the event you sustain or cause bodily injury or damage to property relating to your participation in the Pilot Study, you shall immediately suspend your participation and shall promptly notify COMPANY of the injury.
  21. Relationship of the Parties. You acknowledge and agree that: (a) no employee/employer relationship is established by these Terms between you and COMPANY or any Released Party; (b) you shall not purport to act on behalf of or otherwise purport to represent COMPANY.
  22. Additional Provisions. Your obligations under these Terms shall survive any termination of these Terms. These Terms shall be governed and construed by the laws of the State of Indiana. You agree breach of these Terms will cause COMPANY irreparable damage for which recovery of damages would be inadequate, and that COMPANY shall therefore be entitled to obtain timely injunctive relief under these Terms, as well as such further relief as may be granted by a court of competent jurisdiction. You will not assign or transfer any rights or obligations under these Terms without COMPANY’s prior written consent.
    BY CLICKING “ACCEPT” YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND FULLY UNDERSTAND THESE TERMS AND THAT YOU, ON BEHALF OF YOURSELF, YOUR HEIRS, ESTATE, INSURER, SUCCESSORS, AND ASSIGNS AGREE TO BE BOUND BY THESE TERMS.