Question 1

Where can I get my motorhome serviced?

Accepted Answer

Please contact your local Thor Motor Coach Service Center for all your service needs. Thor Motor Coach has hundreds of authorized Service Centers. Locate your nearest Service Center with our dealer locator or contact us.

Question 2

How do I obtain parts for my motorhome?

Accepted Answer

Please contact your local Thor Motor Coach Service Center for all your service needs. Thor Motor Coach has hundreds of authorized Service Centers. Locate your nearest Service Center with our dealer locator or contact us.

Question 3

What do I need when I call into Thor Motor Coach's Customer Care Center?

Accepted Answer

Please have the last eight digits of your vehicle identification number (VIN) available or your Thor Motor Coach unit serial number.

Question 4

Where can I find my coach's vehicle identification number (VIN)?

Accepted Answer

Class A - Your VIN will be located on the VIN plate, which is mounted to the wall just over and behind the driver's left shoulder or in a kitchen cabinet. Class C - Your VIN will be located where the dash and the windshield meet in the corner on the driver's side as well as in a kitchen cabinet.

Question 5

Where can I find an owner's manual for my motorhome?

Accepted Answer

Many of the Thor Motor Coach, Four Winds, Damon, and Mandalay owner manuals may be downloaded from our Owners Manual Archive. If you are unable to find the specific manual for your coach please contact your local dealer or contact us directly.

Question 6

Where can I download a PDF of older Thor Motor Coach, Damon, Four Winds or Mandalay motorhomes?

Accepted Answer

Most of the brochures for Thor Motor Coach, Four Winds, Damon, and Mandalay may be downloaded from our brochure archive.

Question 7

Can I buy Thor Motor Coach motorhomes built on the Mercedes-Benz® Sprinter chassis in Canada?

Accepted Answer

Yes, Thor Motor Coach does manufacture motorhomes on the Mercedes Benz Sprinter series chassis. They are available from our dealerships in Canada. Visit the dealer locator  to search for a local Canadian RV dealership.

Frequently Asked Questions